Confirmations Dept.
Customer service in the corporate mindset means unlicensed therapy. Three friends in the corporate office behaved as cut throat psychiatrists. Tell the customer what they want and they will go away. That's customer service. Convince the customer that they are right. Shelly, Birdie and Davis were once regular friends. Since they have had to undergo forty hours a week in eight hour segments side by side by side by side. They are not a love triangle but a war zone. Old friends make for the worst Nemeses.
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